IT Support for Small Business · Tampa, FL
You didn't start a business to deal with technology problems. Merikin LLC handles your IT — support, cloud, security, and software — so you can focus on what you actually built.
Sound familiar?
You wait days for a callback from a faceless helpdesk that doesn't know your setup. Your problem sits in a queue.
You're paying for licenses through a reseller you've never spoken to, and you're not sure you have the right plan.
You've heard the horror stories. You're not sure if your network is actually secure — or if you'd even know if it wasn't.
Every tool you try is either too big, too small, or 80% of what you actually need. Your workflow gets adapted around the software instead of the other way around.
What We Do
Most small businesses juggle three or four separate vendors for IT, security, cloud, and software. That creates gaps, blame-shifting, and headaches. Merikin covers it all — one call, one invoice, one person accountable.
When something breaks, you call us. When something is about to break, we call you first. Proactive monitoring, remote support, and regular maintenance — handled without you having to manage it.
Small businesses are targeted specifically because attackers assume most don't have real defenses. We run continuous scans that find and fix weaknesses before they become breaches — and give you a plain-English report of what we found.
When every off-the-shelf tool is either too complex or too limited, we build exactly what you need. Billing systems, workflow automation, client portals, AI-powered tools — built around your process, not the other way around.
How It's Different
You're not a ticket number. You get a senior engineer who knows your systems, speaks plainly, and fixes things right the first time.
| The typical small business experience | The Merikin experience |
|---|---|
| ✗Submit a ticket, wait 2–3 days | ✓Call or text directly — response within hours |
| ✗Re-explain your problem to three different people | ✓One engineer handles it start to finish |
| ✗Surprise invoices with mystery line items | ✓Itemized billing — you know exactly what you paid for |
| ✗Technical explanations you have to Google | ✓Plain English — what happened, why, and what we did about it |
| ✗Security "checked" once a year if you remember to ask | ✓Continuous vulnerability scanning — ongoing, automatic |
| ✗Three vendors pointing fingers at each other | ✓One partner accountable for all of it |
| ✗Long-term contract required before anything gets done | ✓No long-term contracts — we earn the relationship month to month |
Most small businesses overpay for Microsoft 365 and underuse what they're paying for. As a certified Microsoft Cloud Solution Provider, Merikin handles your licensing, setup, migration, and ongoing support — with one person to call when something goes wrong. No call centers. No case numbers. No hold music.
Right-sized licensing
Migration handled for you
Ongoing support included
One call for everything
How We Bill
No surprise charges. No bloated retainers you'll never fully use. Three simple engagement models — pick what fits your business right now, change it later if your needs shift.
For occasional needs
Pay only when you need us. Great for businesses with infrequent IT needs or one-off projects. No commitment, no minimums.
For ongoing needs
A set number of hours per month at a reduced rate. Predictable costs, priority scheduling, and a partner who knows your systems before something breaks.
For defined projects
Know your cost before work starts. Ideal for custom software, network redesigns, security audits, and cloud migrations with a clear scope.
Get in Touch
No automated responses. No sales funnel. Tell us what's going on and we'll tell you honestly what we can do — usually within a few hours.
Our promise: If we can't genuinely help you, we'll tell you that — and point you toward someone who can. We don't take on work that isn't right for both sides.